Terms of Delivery

"Shipping fee for all purchases you make through usluoyunlaratolyesi.com is paid by the usluoyunlaratolyesi.com. Aras Kargo is a contracted company of usluoyunlaratolyesi.com In case orders are placed until 14:00 on working days and 11:00 on Saturdays, the products are delivered to the cargo company on the same day. After the products are delivered to the cargo company, they are delivered to the buyer within 1-3 working days. If the delivery address is not in the routine distribution network of the cargo company, this period may be extended up to 7 days. Additionally, if the delivery address is outside the distribution network of the cargo company, the buyer must take their order from the branch office. The delivery time and type of products that require exclusive manufacturing are also notified to the buyer. When orders are delivered to cargo company, the cargo tracking number of the product is notified to the buyer by the cargo company via SMS. If the cargo company cannot reach the recipient at the delivery address, a information note is placed at an easily visible location. The buyer must go to Aras Kargo branch office in 1-2 days to receive the product. Otherwise, the buyer will not have to cover the costs arising from resending the returned cargo. The following reasons may cause delay of orders. Wrong delivery address. Payment delay or payment problem. Bad weather conditions An additional charge is made by the Cargo company for products purchased using payment upon delivery option. This fee is paid by the buyer and is reflected in the invoice at order stage (9.50 TRY)."